Behavioral Health Quality Management

Behavioral Health Compliance & Quality Improvement Consulting

MH Business Consulting assists mental health and substance use disorder organizations with quality assurance and quality improvement, compliance, chart audit review, utilization review, medical necessity documentation, risk management, and performance improvement.

Quality Review Chart Audits, Utilization Review & Medical Necessity
Quality Systems QA/QI, Compliance, HIPAA & Risk Management
Quality Review & Improvement

Turn Quality Findings Into Clear Priorities

MH Business Consulting assists mental health and substance use disorder organizations with chart review, quality assurance and quality improvement, utilization review, compliance, risk management, and performance improvement activities based on the agreed project scope.

Behavioral health professionals reviewing compliance records and quality improvement findings
01

Quality Assurance & Chart Audit Review

Review clinical records and quality findings to identify deficiencies and support more consistent documentation and service delivery.

  • Periodic chart audits and record review
  • Identification and reporting of deficiencies
  • Quality assurance and quality improvement processes
02

Utilization Review & Medical Necessity

Support utilization review processes and documentation used to demonstrate level of care and medical necessity.

  • Utilization review process development or restructuring
  • Medical necessity and level-of-care documentation review
  • Review of assessments, treatment plans, progress notes, and related records
03

Compliance, Risk & Performance Improvement

Develop or strengthen plans and measures used to monitor compliance, risk, service quality, and performance improvement.

  • Compliance, HIPAA, and Risk Management plans
  • Outcome measures, service standards, and benchmarks
  • Trend analysis and performance improvement reporting
Relevant Experience

In prior leadership roles, Dr. Pham oversaw quality assurance and quality improvement, utilization review, compliance, risk management, medical records, licensing, and accreditation functions. Her documented experience also includes ongoing chart audits, quality committee leadership, outcome measurement, and reporting trends to executive management.

Improve Service Quality

Strengthen Compliance Through Practical Quality Improvement

Whether the need involves chart audit review, utilization review, medical necessity documentation, quality assurance and quality improvement, compliance, HIPAA, risk management, outcome measures, or performance improvement, MH Business Consulting can provide focused support based on the agreed project scope.